Shipping policy
Thank you for shopping with VolaFutbol! We aim to deliver your football gear and sportswear as quickly and efficiently as possible. Please read below for details about our shipping process:
Processing Time
- Orders are typically processed within 1-2 business days.
- You will receive a confirmation email once your order has been processed and shipped.
Shipping Rates & Methods
- Shipping costs are calculated at checkout based on your location and order size.
- We offer a range of shipping methods, including standard and expedited options. Shipping times vary depending on the method chosen.
Domestic Shipping (Australia Only)
- We ship to all locations within Australia.
- Estimated delivery times for domestic orders typically range from 3-7 business days, depending on the shipping method selected.
Order Tracking
- Once your order has shipped, you will receive a tracking number to monitor the delivery.
- You can track your order through the carrier’s website.
Shipping Delays
- While we aim for timely delivery, factors such as weather, holidays, or carrier delays may affect delivery times.
- If there are any delays with your order, we will notify you as soon as possible and work to resolve the issue.
Lost or Stolen Packages
- VolaFutbol is not responsible for lost or stolen packages once they have been marked as "delivered" by the carrier. Please contact the shipping carrier directly for assistance.
- If you suspect an issue with your delivery, please reach out to us, and we’ll assist you as much as possible.
If you have any questions about shipping, feel free to contact us at volafutbol@gmail.com
